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Nh Collection Palacio De Burgos, Burgos

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From100US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle De La Merced, 13, Burgos, Spain, 09002

NH Collection Palacio de Burgos is housed in an impressive Gothic palace built in the 16th and 17th centuries. The hotel overlooks the River Arlanzón and is located opposite the iconic Burgos Cathedral. It has a rich history spanning over 500 years, combining historic charm with modern amenities. This hotel is recognized for its elegant architecture and exceptional service, making it a notable destination in Burgos.

Location

Located near the heart of Burgos, the hotel provides easy access to significant attractions such as the Cathedral of Santa Maria, the Museum of Human Evolution, and the famous Atapuerca archaeological site. Guests can reach the hotel from Burgos Airport via public bus or from the train station with a short bus ride. On-site parking is available for those traveling by car, making it convenient for both local and international visitors.

Rooms

The hotel offers 110 stylish and spacious rooms, including Superior rooms and Junior Suites. Each room features elegant interiors with luxurious mattresses, pillow menus, and modern conveniences such as free Wi-Fi and air conditioning. Some accommodations provide stunning views of the cathedral and the river, adding to the overall experience. Natural color schemes and quality dark-wood furnishings enhance the elegant ambiance throughout the spaces.

Eat & Drink

Palacio de la Merced Restaurant serves regionally inspired cuisine with a focus on fresh local ingredients. The restaurant is recognized as one of the finest in Burgos by the Repsol guide and offers dishes like sautéed squid with roasted vegetables. Breakfast options include a lavish buffet with diverse items, and guests can enjoy the stylish lobby bar for drinks and light snacks throughout the day. Room service is available 24/7 for added convenience.

Leisure & Business

The hotel boasts a well-equipped gym and a sauna, available to guests at no extra cost. It has a distinguished reputation for hosting various events, with ten versatile meeting rooms, including a stunning 16th-century cloister accommodating up to 1000 guests. The business center is equipped with essential services, including audiovisual rentals, ensuring professional gatherings are well facilitated.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room River View
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Landscape view
Heating
Bathtub
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Superior Double or Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Heating
Bathtub
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Premium Double or Twin Room
Max:
2 persons
35 m² 
Bed options:
2 Single beds
Landscape view
Heating
Bathtub
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Burgos500 m
Airports
Burgos (RGS) 7.9 km
Vitoria (VIT) 122.2 km
Train
Burgos - Rosa de Lima Train Station 4.8 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services

Spa & Leisure

  • Solarium
  • Sauna

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Location

Calle De La Merced, 13, Burgos, Spain, 09002
Map view
street view
Calle De La Merced, 13, Burgos, Spain, 09002
Nearby
Church
Burgos Cathedral
330 m
Museum
Casa del Cordon
520 m
Plaza del Rey San Fernando 0 Arco de Santa Maria
Arco de Santa Maria
210 m
Museum
Museum of Human Evolution
550 m
Calle San Esteban s/n
Iglesia de San Esteban
400 m
Plaza del Rey San Fernando s/n
Cimborrio
190 m
Square
Plaza del Mio Cid
450 m
Plaza de Santa Maria 1
Papamoscas
230 m
Church
Santa Gadea
260 m
Historic Center of Burgos
130 m
Calle Fernan Gonzalez 58
Escalera dorada
280 m
Calle San Esteban
Mirador del Castillo
410 m
El cementerio de Burgos
Tumba de Felix Rodriguez de la Fuente
450 m
Square
Plaza Mayor
310 m
Bridge
Puente de Santa Maria
120 m
Church
Capilla de Los Condestables
300 m
Calle de Calera 25
Museo Burgos
320 m
Square
Plaza de Santa Maria
210 m
Plaza de Santa Maria s/n
Museo Catedralico de Burgos
210 m
Travesia del Mercado
Museo del Libro Fadrique de Basilea
370 m
Church
Abbey of Santo Domingo de Silos
450 m
Church
San Nicolas de Bari Church
540 m
Park
Paseo del Espolon
230 m
Restaurants
Hamburgueseria Isla
230 m
Paseo Audiencia 2 Bajo Calle Corral de los Infantes
Meson de los Infantes
240 m
Calle Corral de los Infantes Burgos
El Rincon de Espana
320 m
Calle Nuno Rasura 11 A 50 metros de la catedral
Puerta Real
290 m
Plaza Rey San Fernando 9
Larruzz
310 m
Plaza Rey San Fernando 7
Vermuteria Victoria SL
290 m
Plaza del Rey San Fernando 4
Restaurante Maricastana
280 m
Paseo del Espolon 10 Acceso también por calle Sombrerería
El Huerto de Roque
390 m
Calle Santa Agueda 8 Calle Santa Águeda 10
UDON Burgos
270 m
Plaza del Rey San Fernando 4
Chocolateria Valor
340 m
Calle Nuno Rasura 8 En la plaza de la Catedral

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Quiet
Friendly staff
Dark rooms
Pricey dining
7.8/10
Very good
Rooms
7.8
Location
9.0
Service
7.3
Dining
7.3
Guest reviews
7.8/10
based on 7 reviews
8.8
8.8/10 based on 5021 reviews
Michael
United States, February  2024
7.4/10

The hotel's location in the historic center of Burgos is fantastic, offering easy access to the beautiful Arco de Santa Maria and the nearby old town. The room on the fourth floor was clean and comfortable. Unfortunately, the price seemed high considering the quality and service provided.

Rooms
7.0
Despite my minor incident of slipping in the bath, the room was clean and comfortable.
Service
6.0
While the staff I encountered were helpful and friendly, it was disappointing that assistance was not offered to senior citizens with their luggage.
Location
9.0
The hotel's location in the historic center of Burgos is excellent, making it easy to explore the area on foot.
Dining
8.0
The dining experience was enjoyable with a variety of choices to suit different dietary needs.
Facilities
7.0
The hotel offered satisfactory facilities for a comfortable stay.
Christine
United States, February  2024
7.0/10

I had a mixed experience at the hotel. The rooms were clean and comfortable, but not as bright as I expected, especially with such a stunning view of the cathedral. They were a bit small for the price, though. The service was a bit of a letdown due to not being informed about the 'summer timetable' affecting breakfast and room service, but the staff, especially the waiter in the restaurant, was friendly and accommodating. The hotel's location was perfect for exploring the old town, near all the sights, and offering nice views, although being across the river made it quieter. The dining was a traditional experience, with good options, but not exceptional. It could have been better compared to other places I've visited. Overall, a decent stay with some room for improvement.

Rooms
7.0
The rooms were very clean and comfortable, but could have used a little more light and windows to fully enjoy the view of the cathedral. They were not as shiny and sparkly as one might expect, and felt a bit small for the price.
Service
6.0
The staff was nice and accommodating overall, but I was left in the dark about the summer timetable affecting breakfast and room service before 8 a.m. The waiter in the restaurant who served our room service was exceptionally friendly, though.
Location
8.0
The hotel's location was fantastic for exploring the old town and visiting the cathedral and museums. It was very convenient with nice views, even if it was across the river, providing a quieter stay.
Dining
7.0
The dining experience was decent, with nice options, but not as exceptional as I have encountered in other hotels. The typical local bread was a nice touch, though.
Facilities
7.0
The facilities were satisfactory, offering what I needed during my stay, but not standing out as extraordinary.
Joe
United States, October  2023
8.2/10

Staying at the hotel was a delight. The rooms were gorgeous with a view and offered big twin beds with plenty of space. The location in the historic center of Burgos was amazing for exploring the nearby old town. The dining experience was excellent, with fresh made shots and great service. Overall, a comfortable hotel with a mix of positives and negatives.

Rooms
9.0
The rooms were gorgeous with a view and spacious, which we enjoyed gazing at across the street through the trees.
Service
8.0
However, one out of the five receptionists we encountered was a bit rude and unprofessional, which was a slight downside.
Location
9.0
The hotel's location in the restored 17th century palace, just a 2-minute walk from the main gate to the old city, was fantastic for experiencing the charm of Burgos' historic center and being close to the amazing cathedral.
Dining
8.0
Dining at the hotel was a treat. The breakfast was excellent in both food quality and service, setting a positive tone for our stay. However, the jams served could have been more varied and flavorful.
Facilities
7.0
The hotel's facilities were satisfactory, catering to our needs during the stay.
Marion
United States, September  2023
8.0/10

I recently stayed at this hotel and found the rooms to be very spacious, much more so than is normal for European hotels. Despite not facing the cathedral, the rooms are large and very comfortable, with a good bathroom and a really lovely big bed. However, it was far too expensive for the quality and the service provided.

Rooms
7.0
The rooms are large and very comfortable with a good bathroom and a really lovely big bed.
Service
8.0
The service during my stay was exemplary, charming, and helpful at reception, in the dining room, and at breakfast. However, they need to reconsider how salads are served.
Location
9.0
The location of the hotel is fabulous, just moments walk from the gate to the old city, the cathedral square, masses of restaurants, shops, and only 20 minutes on foot to the museum of Evolution. It is also right by the river, making it convenient for visiting the old town.
Dining
8.0
The dining experience was just amazing, with a choice that could not have been bettered anywhere. However, it could be better for the price charged.
Facilities
8.0
The facilities at the hotel were efficient, offering room service, dry cleaning, and laundry services.
Alice
United States, June  2023
7.8/10

I was delighted with the hotel's location, close to the old town and across the river for a quieter stay. The rooms were not only clean and well laid out but also boasted a special view that added to the charm of our stay. However, the service could have been more pleasant, and the issue with the 'summer timetable' not offering breakfast or room service before 8 a.m. was a downside after prepaying; no one wants to start the day on an empty stomach.

Rooms
9.0
The rooms were clean, well laid out, and comfortable with a special view assigned to us.
Service
7.0
Though the service was extremely helpful and pleasant, there was a missed opportunity in not clarifying the consequences of the 'summer timetable' regarding breakfast. More consistent pleasantness could enhance the experience.
Location
9.0
The location was ideal, just outside the main walls of the old town, offering secure underground parking and picturesque walks along the river. Close proximity to the tapas area made exploring Burgos a joy.
Dining
6.0
The dining experience was somewhat awkward despite an excellent range of choices. The issue with the 'summer timetable' affecting breakfast was a point of disappointment that could have been avoided with clearer communication.
Facilities
8.0
The hotel offers facilities like room service, dry cleaning, and laundry services, enhancing the overall stay.
Don
United States, May  2023
8.6/10

My stay at the hotel was a delightful experience. The rooms, although a bit dimly lit, were very comfortable and practical with a disabled-friendly shower. The location was perfect, just across from the cathedral and in a quiet area. The dining options were varied but a bit pricey for certain items. Overall, a great value for the location and service received.

Rooms
8.0
I found the rooms to be elegantly furnished with a mix of medieval and modern touches. Although lacking a view of the city, they were quiet and well-equipped with a useful disabled bathroom shower.
Service
9.0
The service was friendly and accommodating. While the front desk staff were sometimes not immediately available, they engaged well with guests and the breakfast staff went above and beyond to make guests feel welcome.
Location
10.0
The location couldn't have been better, just opposite the cathedral and within easy walking distance to the historic center, shops, and restaurants. Truly fabulous!
Dining
7.0
The dining experience was lovely with a wide selection of fruits and cheeses. However, some items seemed overpriced, especially simple dishes like pasta and salad.
Facilities
The facilities were adequate, providing everything needed for a comfortable stay.
Quiet
Dark rooms
Show more
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Rooms and Guests2 Guests, 1 Room